Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We'll notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout.
- Standard Shipping (5–7 business days) — Free on orders over $50
- Express Shipping (2–3 business days) — Calculated at checkout
- Overnight Shipping (1 business day) — Calculated at checkout
International Shipping We currently ship to select international destinations. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties, taxes, and fees are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.
Lost or Damaged Packages We are not responsible for lost or stolen packages once confirmed as delivered. If your package arrives damaged, please contact us within 48 hours at [your support email] with photos of the damage.
Returns Due to Failed Delivery If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for re-shipping costs.
Contact Us For any shipping-related questions, please reach out to us at [your email] or visit our Contact page.